What is your customer acquisition strategy? Sounds like a pretty handy thing to have. As a web developer Edinburgh -based digital service Ryster, we help you get under the skin of potential customers to simply get more of them.
Web design Edinburgh: First of all – forget the web design
Forget the web design – erm, isn’t web design what we’re here for? Well as much as we live and breathe great website design Edinburgh company Ryster starts at the beginning – before we even start planning the look and feel of a branded website, we have a good nosey at your customers and competitors to find out their deepest secrets – well, if not their deepest secrets, then their most dearly held motivations to buy stuff from you. It’s all part of our acquisition strategy service.
Understanding motivations – isn’t it simple?
Don’t motivations just do what they say on the tin? I want to paint my fence – I buy wood stain. Surely the motivation is implicit in a transaction like that. Well on the surface, yes, but often motivations will run deeper. We recently looked at a few customers for a landscape gardening business. One customer was a well-off lady in her mid-40s who’d ordered the landscaping service and wanted a trendy and modern look to her garden, replete with big planters, decking and solar lights. Her motivation –she wants to socialize and hold parties in the garden this summer. The motivation beneath that – she hopes that by socializing she’ll meet a new partner. So by understanding customers’ deepest motivations, you’ll be in a position to help them make their dreams come true – and as a brand, what could make you more attractive? That’s an acquisition strategy and a half.
Web design company Edinburgh: From understanding motivations to content strategy
Once we understand motivations, we can create a professional web content strategy to attract all those lovely customers. Part of the creative planning process, digital content strategy involves looking at your brand experience and website user experience design from a customer’s point of view. We’ll advise on the right content – the copy, photos and video that are relevant to your customers, making you a portal, a destination and a brand authority rather than just another storefront. Our content strategy approach marks you out as the go-to solution provider, rather than your competitor.
Here’s our checklist for the perfect content strategy:
- key themes and messages,
- content purpose (i.e., how content will link visitor needs and business requirements),
- recommended topics,
- content gap analysis,
- search engine optimization (SEO),
- implications of strategic recommendations on content creation, publication, and governance.
The right content strategy means that your website both asks and answers questions, it inspires and entertains, it motivates to action and it builds trust in your brand. We help you show customers what’s in it for them – and in turn, what’s in it for you is skyrocketing enquiry or sales stats.
Are you looking for Edinburgh web design? Contact us to find out how we can take you all the way from a tailored content strategy to a branded website design.
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Posted by admin on Thursday, April 5th, 2012. Comment